Terms & Conditions / Shipping & Delivery Policy

We are pleased to provide you with the following information regarding our shipping, delivery, order management, and general terms of use for Shaaranga’s online services.

Shaaranga Online Shipping Policy

  • Service Area: Shaaranga delivers products across India and to select international locations serviced by our channel partners.
  • Delivery Approach: We prioritize the safest and quickest possible channels for product delivery.
  • Dispatch Location: Most products are dispatched from our premises in Jubilee Hills, Hyderabad, India.
  • Offline Purchase Shipping: For items purchased at our physical showroom, shipping charges are based on actual costs.

Delivery Information

  • Estimated Delivery Timelines: Orders typically arrive within 5–6 days for metro cities and 7–10 days for other locations across India. These timelines are indicative and may be affected by extreme weather, transporter strikes, lockdowns, or other unforeseen situations.
  • Order Tracking: You will receive an order confirmation and delivery schedule notifications at the email address provided during purchase.

Order Management & Support

  • Order Cancellations: Orders may be cancelled within 24 hours of placement, provided the item has not been shipped. To request a cancellation, please email orders@shaaranga.com.
  • Change of Delivery Address: Address changes can be accommodated if the order has not yet been dispatched and the new address is within our serviceable zones. Please email your updated address to orders@shaaranga.com.
  • Reporting Concerns: For any issues with your order or products received, please contact our customer service team at +91 7799650056 within 24 hours of delivery. Sharing clear details and images of the product will help us resolve your concern efficiently.
  • Returns & Replacements: For domestic shipments, replacements and returns are handled as per the Shaaranga Return Policy. For assistance, please email orders@shaaranga.com.

Pricing & International Shipping

  • Pricing: All prices listed on the website are inclusive of applicable taxes.
  • International Shipping: We offer international shipping for high-value and heavy products. Shipping charges include packaging, insurance, customs clearance and shipping fees. For product selection and a shipping quote, please contact our customer service team. Any duties and taxes levied at the destination port are the responsibility of the customer (consignee).

Policy Note: All policies are subject to change without prior notice. In the event of any conflict, Shaaranga’s standard Terms & Conditions Policy will prevail.

We appreciate your business and strive to provide you with a seamless experience.

Other Terms & Conditions

  • No returns or refunds on international orders, regardless of circumstances.
  • Online purchases must be handled online; returns cannot be processed at physical stores.
  • Management reserves the right to take final decisions regarding returns and refunds at any time.

Intellectual Property Rights

  • All intellectual property on this website (excluding user-generated content) is owned by Shaaranga or its licensors.
  • Users are granted a limited license only to view the website material for personal use. You may not reproduce, sell, redistribute, or commercialize any content without prior written consent.

Restrictions on Website Use

  • You may not publish, sell, publicly perform, or show website material beyond personal viewing.
  • You must not use this website in any way that violates applicable laws, harms the site, interferes with its function, or is associated with data mining, data harvesting, or unauthorized marketing activities.
  • Certain areas of the website may be restricted. Shaaranga may further limit or revoke access at its absolute discretion.

User-Generated Content

  • By posting content on the website, you grant Shaaranga a worldwide, irrevocable, non-exclusive, sublicensable license to use, reproduce, adapt, publish, translate, and distribute such content in any media.
  • You warrant that your content does not infringe any third-party rights or violate any laws. Shaaranga may remove any content at any time without notice.

Disclaimer & Limitation of Liability

  • The website and its materials are provided on an “as is” basis. Use of the website is at your sole risk, and Shaaranga makes no warranties of any kind, express or implied.
  • Shaaranga, its officers, employees, and representatives will not be liable for any damages, including direct, indirect, special, consequential, or incidental damages arising from the use of, or inability to use, this website and its content.

Governing Law & Jurisdiction

  • These Terms are governed by and interpreted in accordance with the laws of India, specifically the State of Telangana.
  • You agree to submit to the exclusive jurisdiction of the courts located in Hyderabad, Telangana for the resolution of any disputes.
  • These Terms constitute the entire agreement between you and Shaaranga and supersede all prior understandings or agreements.